California Privacy Rights Notice

Examples include:

• Name
• Email address
• Phone number
• IP address
• Account login credentials

• Billing details
• Payment transaction information
• Subscription and purchase history

• Platform usage data
• Website interaction data
• Device information
• Browser type
• Referring URLs

Approximate geographic location derived from IP address.

Voicemail recordings uploaded or transmitted through the DropDialer™ platform.

• Business name
• Business contact information
• Campaign and messaging information

DropDialer™ collects personal information from the following sources:

• Directly from users when they create accounts or use the platform
• Contact lists uploaded by users
• Website cookies and analytics technologies
• Telecommunications and voicemail delivery infrastructure providers
• Payment processors
• Fraud detection services
• Customer support communications
• Third-party service providers used to operate the platform

DropDialer™ integrates with telecommunications and ringless voicemail delivery infrastructure providers to facilitate message delivery. Certain technical data required to route voicemail messages may be processed by those providers.

DropDialer™ collects personal information for the following purposes:

• Providing the DropDialer™ platform and services
• Delivering ringless voicemail messages
• Managing user accounts
• Processing payments
• Customer support
• Improving the performance of the platform
• Preventing fraud and abuse
• Complying with telecommunications and marketing laws
• Maintaining records required for compliance and auditing

DropDialer™ may disclose personal information to service providers for business purposes.

These service providers may include:

• Cloud hosting providers
• Telecommunications infrastructure providers
• Voicemail delivery providers
• Payment processors
• Analytics providers
• Fraud detection services
• Customer support software providers
• Legal and compliance service providers

DropDialer™ does not sell personal information for monetary compensation.

However, certain disclosures to service providers may qualify as "sharing" under California law when necessary to operate the platform.

You have the right to request that we disclose:

• The categories of personal information collected
• The sources of the information
• The purpose for collecting it
• The categories of third parties with whom it is shared
• The specific pieces of personal information collected about you

You may request that we delete personal information we have collected about you, subject to certain legal exceptions.

You may request correction of inaccurate personal information maintained about you.

You have the right to request that we not sell or share your personal information.

DropDialer™ does not sell personal information for monetary compensation.

Where applicable, California residents may request that the use of sensitive personal information be limited to what is necessary to provide requested services.

You may request a copy of the personal information we hold about you in a portable format.

We will not discriminate against you for exercising your privacy rights under California law.

California residents may exercise their privacy rights by contacting us:

Email: privacy@dropdialer.com

Requests must include enough information for us to verify your identity before fulfilling the request.

We will respond to verified requests within the timeframes required by California law.

You may designate an authorized agent to submit a request on your behalf. Authorized agents must provide documentation proving their authority to act for you.

DropDialer™ retains personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Maintain business records
• Prevent fraud or abuse
• Enforce our agreements

Messaging logs, campaign information, and voicemail transmission records may be retained for compliance and audit purposes.

We may update this California Privacy Notice from time to time. When we do, we will update the effective date at the top of this page.

If you have questions about this notice or your privacy rights, please contact us:

Server Side Design Inc. d/b/a DropDialer
21 Waterway Ave, Suite 300
The Woodlands, Texas 77380
United States

Email: privacy@dropdialer.com